All posts by Liam


Addon Advantage ChangeLog w/e 6 October 2017

Addon Advantage Says: Support the Tiller Kickstarter – time tracking made physical. 2 wks left!

Feature Releases

  • Practice Ignition – Product Update for September 2017: Xero HQ launch! [link]
  • Practice Ignition – Product update for August 2017 – Re-scheduling rejected payments [link]
  • Shopify – ICYMI: Domain Improvements, More Reports, and a BFCM Update [link]



New from Addon Advantage

Case studies

  • ReceiptBank – How Balanced Books Ans Accounts Used Receipt To Create A Stand-Out Service [link]
  • BigCommerce – NatoMounts goes all-in on mobile to achieve 5% mobile conversion rates [link]
  • Workato – How Eustace Consulting Replaced Salesforce Chatter with Workbot for Slack for Personalized Notifications [link]

Guides & eBooks

  • Zapier – The Zapier Formatter Guide: How to Automatically Format Text the Way You Want [link]


  • Proposify Bizchat – An Investment Banker’s Guide to Evaluating and Selling Your Business [link]

Blog articles

  • Vend – How to Sell More Gift Cards in Your Retail Store: 6 Proven Ways [link]
  • TSheets – The Best Time Management Apps for 2017 [link]
  • Karbon – Defining your accounting firm’s culture [link]
  • Futrli
    • 13 Reasons You Need a Business Plan [link]
    • How do You Measure Key Performance Indicators? [link]
    • Say Goodbye to Excel with Xero/QBO & FUTRLI [link]
    • How to Build a Scaleable Accounting Practice in the Cloud [link]
  • Practice Ignition – September was THE month for Practice Ignition: Awards, Wins, Product Updates & More [link]
  • Chaser
    • The 7 Habits Of Highly Effective Invoices #4: Be All Present And Correct [link]
    • We Made The World’s First Accounting-Themed Craft Ale, For Xerocon [link]
  • Shopify
    • 8 Awesome Black Friday Cyber Monday Email Campaigns You Can Steal This Holiday Season [link]
    • The Art of Reinvention: One Couple’s Secret to Keeping Their Seasonal Business Thriving [link]
    • How to Turn Those Seasonal One-Time Shoppers Into Lifelong Customers [link]
  • HubDoc
    • Cloud Accounting FAQs: What Your Clients Need to Know [link]
    • Forgetting to Do These 5 Things Might Break Your Clients’ Trust [link]
  • Cin7
    • Cin7 Lands in Inventory Leader Quadrant Again [link]
    • 3 Reasons Your Business Needs Effective 3PL [link]
    • Is Amazon Vendor Always Invitation-Only? [link]
    • A Creative Marketplace to Broaden Your Reach [link]
    • Can Big Retailers Use Amazon and Win? [link]
  • Freshdesk – How Fiverr built a thriving community of 600,000 monthly active users [link]
  • Workato
    • Intercom’s Brian Donohue on Good Product Design and the Future of Customer Service [link]
    • How To Create Awesome Slack Approval Workflows – No Code [link]
    • 10 More Bots for Slack You Need In Your Life [link]
  • Xpenditure
    • How Business Travel Should Change [link]
    • The Secret to Reducing Costs While Increasing Productivity [link]
    • How to supercharge your HR with technology [link]
  • Proposify – Blogging for Agencies: How to Get Ahead of 93% of the Competition [link]
  • BigCommerce
    • Mobile Commerce Accounts for More Than 31% of Total Sales [2017 Data] [link]
    • How to Turn Product Pages into High Converting Landing Pages [14 Examples of The Good & The Bad] [link]
  • CapitalPitch – Believing In Yourself, For REAL This Time: A Practical Guide [link]
  • Zapier
    • The 10 Best Kanban Apps to Build Your Own Productivity Workflow [link]
    • 12 Hidden Asana Features to Start Using Right Now [link]
  • OFX – Market news [link]

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I caught up with Phil Johnson, Partner Manager from Tanda about uni bars, punching time and workplace compliance.

Introduce yourself, your role and your company

Hi, I’m Phil Johnson and I work with Tanda re-sellers and partners as a Partner Manager. The role involves working with bookkeepers & accountants, and also closely with our integration partners.

Tanda is a multi award winning workforce management software that streamlines time and attendance, rostering, award interpretation, leave management, and payroll automation.

How did Tanda get started?

Tanda was started out of a frustration within a company driven by the clunky outdated systems that other vendors provide.

Our founding directors were managing an on campus services provider operating 7 businesses with around 100 casual staff. Payroll was an administrative nightmare and time consuming as a result of poor processes across the board.

When our founding directors went to market for a software solution they found outdated, clunky and expensive desktop software with high hardware costs.

TL;DR A simple idea born at a university bar that solves a massive pain point for businesses across the globe.

What are the benefits of Tanda to the customer?

Tanda empowers business owners and managers with data driven workforce insights that provide for cost optimised rosters, reduce time theft and non-attendance, and reduce both administrative and compliance burden.

Tanda has native integrations to point of sale systems, meaning rosters are built against demand data.  Very few businesses prepare rosters based on data, and we know that when businesses do it makes managers rethink how they roster staff.

How does your Tanda interact with the accounting system?

Tanda integrates to the payroll function of accounting systems. We export approved, award interpreted timesheets ready for a pay run to be processed. Tanda manages the creation of Pay Categories/Pay Items through our API in most integrations.

Tanda in most integrations manages the staff base pay on their pay template for Award updates and birth dates of junior staff as per the Award.

Tanda integrates to the leave balances in MYOB/Xero so that staff can read their leave balance when applying for leave.

Who should avoid Tanda?

Clients looking to use Time & Attendance systems as a method of complex job/task tracking.

For example putting timeclocks on factory machines to track staff movements and apply job costing. This isn’t the best case use of Tanda.

We can track expenses based on activities, for example breaking down costs in a restaurant by waiter, kitchen and bar, and track these expenses to accounting software.

The difference between Tanda and a specific job costing software is that Tanda has an award engine, so as people clock on and off this has impacts for the calculation of their payroll.

When businesses want to use a timeclock to track activities that don’t have an impact on payroll e.g. what machine staff are working on, this isn’t something that Tanda is best suited for.

How do customers get started with Tanda?

Our pricing includes access to an onboarding consultant who works one on one with the client until the first payroll export. Channel partners also have access to this service if they don’t wish to provide an onboarding service.

What is the most important thing Tanda does for a customer?

Tanda ensures that staff are paid correctly.

The worst consequence of not paying staff correctly is a breakdown of trust between employer and employee.  This includes potential future employees who might research their future employer.

We’ve seen a lot of big companies caught out for compliance issues damage their brand image in new headlines recently, and it seems to be an increasing trend.

What is the main environmental factor you see affecting your customers at the moment?

The implementation of Single Touch Payroll will give government agencies a greater ability to data match and investigate non-compliance.

Much of the current non-compliance is not malicious but simply misinterpretation of rules or administrative errors such as incorrect calculation of penalty rates.

Tanda helps business owners maintain compliance against the Award and fulfill their legislative requirement to keep appropriate records on file.

How do customers succeed with your addon?

Tanda users are empowered with powerful decision making tools that eliminate non productive hours when rostering, ensure a cost optimised roster and reduce time theft.

How do you ensure customer data is secure?

We engage in external security auditing. Our software is routinely tested for exploits by an auditor and automated tools analyse both our codebase and external libraries for exploit. In addition to that, we engage in engineering security audits.

All systems are actively monitored in-house for any potential threats.

What are the signs that a business should be considering a time and attendance solution?

  1. The business pays staff by the hour

  2. Management and staff feel they are always understaffed or overstaffed

  3. Following up leave, unavailability and timesheets is a nightmare

  4. The business has no existing KPI’s around wage cost or roster costs

  5. Payroll is full of errors and takes too long

What tool/tools do you use internally that you couldn’t live without?

Intercom, Webhooks, Zapier, Hipchat,

[Thanks Phil! Also – congrats for being our first app that provides SAML, a fantastic time saver for larger businesses and firms]

Phil Johnson

Partner Manager at Tanda
Call: 1300 859 117       


Addon Advantage ChangeLog w/e 29 September 2017

FEATURED – The talent challenge: insights from Karbon’s 2017 talent survey 
Karbon Says: Karbon’s 2017 talent survey called on accountants from around the world to share the challenges and gaps their firm face acquiring, training and retaining their staff.

Addon Advantage Says: If you do nothing else this week; get your HR hat on and grab the talent survey then pair it with the 30 interview question blog from Karbon below.

Feature Releases

  • Karbon – Work types, Files on contacts, To-do filtering, private contacts, Karbon Insights hits beta, new triage notifications, recently viewed list, email signature visibility, email compose performance [link]
  • Tanda – Build a Great Roster with Tanda’s Weekly Planner [link]
  • Cin7 – How We Just Made it Easier to Handle Deposits [link]
  • Cin7 – Automation, Live Integrations, Fixes and More [link]



Case studies

  • FUTRLI – ‘A day in the life’ of…Crowd2Fund CEO, Chris Hancock [link]

Guides & eBooks

  • Cin7 – Accounting made easy with Xero & Cin7 [link]
  • Waddle – 4 Key Steps to Reducing Business Debts & Retaining Your Profits [link]
  • TradeGecko – Inventory Management eBook: Batch & Expiry [link]
  • ReceiptBank – Stop the clock, start adding value [link]

New from Addon Advantage

Massive catch up week with 5 new listings in the addon directory;

Blog articles

  • Karbon – 30 interview questions to help you identify the best candidate [link]
  • HubDoc – How to Go Paperless in Four Steps [link]
  • Tanda
    • What actually happens at a Tanda Hackathon? [link]
    • Desktop-Based or Cloud-Based Payroll Software? [link]
    • What You Need to Look for in Payroll Software [link]
    • How to Effectively Use a Cash Flow Forecast [link]
    • Why Every Business Needs Long-Term Cash Flow Forecasting [link]
    • How to Choose the Right Business Loan [link]
    • How to Raise Efficiency in Your Firm with Dashboard Alerts [link]
  • TSheets
    • The Results Are In: How Employees Feel About GPS Tracking in the Workplace [link]
    • Open for Business on a Public Holiday? [link]
    • Our Three Key Takeaways From Xerocon Melbourne 2017 [link]
  • Zapier
    • Stay Calm: How to Become More Emotionally Resilient [link]
    • 7 Science-Backed Ways to Take Better Breaks [link]
  • Chaser
    • What I Learned About Credit Control From: How To Win Friends & Influence People (Part 2) [link]
    • Sir Chasealot: A New Chapter [link]
  • Shopify
    • How to Get Your Small Business Finances in Order Ahead of Black Friday Cyber Monday [link]
    • The Ultimate Guide to Shipping For Black Friday Cyber Monday [link]
    • The Beginner’s Guide to A/B Testing During Black Friday Cyber Monday [link]
    • Fear and Entrepreneurship: The Psychology of What Scares Us [link]
  • TradeGecko
    • 4 benefits of using Fulfillment by Amazon [link]
    • 3 key strategies to optimize your eCommerce store for mobile [link]
  • Receipt Bank
    • Bookkeeping 2017: The Key Metric Secretly Holding You Back [link]
    • Receipt Bank And Xero Help To Uncover $200,000 Fraud Case [link]
  • Cin7
    • Does Fast Fashion Always Work Wonders? [link]
    • Are You Prepared for a Big Holiday Season? [link]
    • The 3 Musts of the Modern B2B Business [link]
  • BigCommerce – How I Migrated 11 Sites from Magento to BigCommerce, Saved $1,000,000 and Increased Conversions 312% – All in 90 Days [link]
  • OFX – Market news [link]
  • Sharesight – 4 ways Sharesight is better than Google Finance [link]
  • Vend – Retail Analytics: How to Use Data to Win More Sales and Customers [link]
  • Proposify – How to Close More Deals With Open-Ended Sales Questions [link]
  • Freshdesk – Staying motivated in customer service [link]

Addon Advantage ChangeLog w/e 22 September 2017

Feature Releases

  • Arlo – Stripe payments addition [link]
  • Squirrel St – Want to participate in their new UI beta? [email]


Case studies

  • Cin7 – Sika Design – [link]
  • Moula – Small Business Spotlight: Martinez Art Dealer [link]


  • Cin7 – What is supply chain management? [link]   
  • Moula – A Small Business Guide to Holiday Season Inventory Management [link]

Blog articles

  • Tanda – 3 Reasons to Get Your Roster Right [link]
  • Spotlight Reporting – South Africa Calling [link]
  • Sharesight – Q&A with Sharesight co-founder and CTO Scott Ryburn on 10 years of Sharesight [link]
  • TSheets – The Best Construction Apps for 2017 [link]
  • Chaser – What I Learned About Credit Control From: How To Win Friends & Influence People (Part 1) [link]
  • OFX – Weekly results [link]
  • Zapier – Kanban Everything: How to Add Trello-Like Boards to Gmail, Evernote, and More [link]
  • Vend – Is Ecommerce Really Killing Brick and Mortar Retail? (a Q&A with Neil Saunders) [link]
  • FUTRLI – The 10 Most Common Business Startup Questions [link]
  • FUTRLI – 5 Things Every Good Business Plan MUST Have [link]
  • FUTRLI – Top 7 Productivity Tools for Accountants [link]
  • FUTRLI – 4 Cash Flow Errors to Avoid at All Costs [link]
  • FUTRLI – 4 Ways to Nail Advisory [link]
  • FUTRLI – 5 Tools to Track KPIs for Your Business [link]
  • FUTRLI – How to Pitch Advisory Services to Your Clients [link]
  • Workato – Can Strong Support Shape An Amazing Digital Customer Journey? [link]
  • Workato – How We Created a Deal Desk in Slack to Give Sales More Time to Sell [link]
  • Workato – Are Chat Apps Like Slack the Future of Work? Absolutely. [link]
  • Cin7 – The Tech in the Brick-and-Mortar Experiment [link]
  • Cin7 – What Will Your Smarter Supply Chain Look Like? [link]
  • Cin7 – Are You Ready to Handle eCommerce Returns? [link]
  • Cin7 – The Trial and Error of Innovative Retail [link]
  • Cin7 – Which Kind of Online Marketplace Will You Add? [link]
  • Receipt Bank – Effortless, Enhanced: Receipt Bank Joins Xero HQ As Integration Launch Partner [link]
  • Receipt Bank – Accountex USA Wrap-Up: The Four Steps To Thriving In A Culture Of Innovation [link]
  • Moula – Understanding Online Data Security [link]
  • Moula – What is a Cashless Society? [link]
  • BigCommerce – 43 BigCommerce Secrets the Fastest Growing Brands Use Right Now (Hint: You Can, Too) [link]
  • BigCommerce – The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits in 2017 [link]
  • Shopify – How to Build a Personal Brand that Stands Out (Without Selling Out) [link]
  • Shopify – Are You Ready for Black Friday Cyber Monday 2017? We’re Here to Help [link]
  • Shopify – 5 Awesome Black Friday Cyber Monday Social Media Campaigns You Can Steal [link]
  • Shopify – The 26-Point Checklist to Prepare Your Store for Black Friday Cyber Monday [link]

Addon Advantage ChangeLog w/e 15 September 2017

Feature Releases

  • Chaser – Today We Move To [link]
  • Receipt Bank – What’s New In Receipt Bank: August 2017 [link]
    • New Outstanding Paperwork metric in Practice Platform
    • Automatically update items’ details when you change your supplier rules in the receipts detail page
    • Easily deal with taxes in Receipt Bank with updated default settings
    • Client Numbers at a Glance
    • Make item enquiries even easier with improved Item Messaging
    • Prioritise your work with Client Filtering


Case studies

  • FUTRLI – Accountants & Marketeers Thank Xero & FUTRLI for 60% Referral Rate – The Peloton [link]

Blog articles

  • Spotlight Reporting – Xero HQ + Spotlight integration is now live [link][video]
  • Practice Ignition – Xero HQ Integration Live With Practice Ignition [link]
  • HubDoc – Bookkeeping Made Easier: Introducing Hubdoc’s Integration with Xero HQ [link]
  • Tanda – The Three I’s of Data-Driven Workforce Management [link]
  • Cin7 – When Will Amazon Australia Launch for Real? [link]
  • Cin7 – How Automated Inventory Fits the New Supply Chain [link]
  • Chaser – The 7 Habits Of Highly Effective Invoices #3: Build on Solid Foundations [link]
  • Receipt Bank – Receipt Bank Ranked In The Top 10 Fastest Growing UK Tech Businesses [link]
  • Vend – Retail Loss Prevention: 7 Powerful Tools & Technologies to Help You Reduce Shrinkage [link]
  • Receipt Bank – 4 Pillars Of Customer Experience You Can Use To Grow Your Firm [link]
  • Shopify – Content Optimization: How to Turn Readers Into Revenue [link]
  • Cin7 – Is a Disaster-Proof Supply Chain Possible? [link]
  • Shopify – How to Make Money on YouTube (Without a Million Subscribers) [link]
  • BigCommerce – Amazon Growth Strategy: How to Run a Multi-Billion Dollar Business Like Jeff Bezos [link]
  • BigCommerce – 49 Tips & Strategies for Successful Holiday Marketing Campaigns [link]